MC WW's Privacy Policy – Your information is completely safe with us

MC WW collects certain personal information to provide you with the best possible experience. Data is gathered in two ways — information you provide directly, and information collected automatically while you use the platform.

Information You Provide Directly:

• Full name, email address, phone number, and date of birth (collected at registration)
• National ID or passport number (for KYC verification)
• Payment method details such as bKash or Nagad number
• Home address (for withdrawal verification)

Automatically Collected Information:

• IP address, and device type and model
• Browser information and operating system
• Time spent on the website and pages visited
• Gaming & Betting History
• Transaction Logs & Timestamps

MC WW uses the data we collect solely for specific, legitimate purposes. We never use your information for anything beyond what is necessary.

• Account Management: Account creation & verification, and ensuring login security.
• Payment Processing: Processing deposits and withdrawals, and preventing fraud.
• Customer Support: Troubleshooting issues and providing support.
• Personalized Experience: Game suggestions and promotions tailored to your preferences.
• Fulfilling Legal Obligations: Compliance with Anti-Money Laundering (AML) and KYC regulations.
• Security Guaranteed: Detecting and preventing fraud.

MC WW never shares your information with unauthorized parties. However, in the following limited circumstances, certain data may be shared with specific parties:

• Payment Processor: Information required to process transactions via bKash, Nagad, Rocket, and bank transfers.
• Game Providers: Gaming session data shared with licensed providers such as Pragmatic Play and Evolution Gaming.
• Legal Authorities: As required by law under government or court orders.
• Security Partner: With providers of fraud detection and prevention services.

MC WW uses world-class technology to keep your data secure. Our security framework operates across multiple layers of protection.

• Transport Layer Security: All data transfers are protected with TLS 1.3 and 256-bit AES encryption.
• Database Encryption: All sensitive data stored on our servers is kept in an encrypted state.
• Firewall & IDS: Advanced firewalls and intrusion detection systems are active around the clock.
• AI Fraud Detection: Suspicious activity is detected instantly using artificial intelligence.
• Regular Audits: Regular penetration testing conducted by third-party security specialists.
• Access Control: Staff are granted access only to the data required for their specific role.

The MC WW website and app use cookies. Cookies are small data files stored on your device that help improve your browsing experience.

We primarily use three types of cookies:

• Essential Cookies: Required to maintain login sessions and run core features.
• Analytical Cookies: For website analytics purposes (anonymous data only).
• Functional Cookies: To remember your preferences, such as language or theme.

You can disable cookies at any time through your browser settings, though doing so may affect the functionality of certain features.

As an MC WW user, you have full control over your own data. We guarantee the following rights:

• Right to Know: You can find out what information MC WW holds about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You can request deletion of your data beyond what is legally required.
• Right to Portability: You can export your data in a machine-readable format.
• Right to Restrict Processing: You may request that your data no longer be used for specific purposes.

MC WW's services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.

If a parent or guardian discovers that their minor child has created an account on MC WW, please contact us immediately. We will close the account and permanently delete all associated data.

MC WW's platform integrates certain third-party services, such as game providers and payment gateways. These services operate under their own privacy policies, which are beyond MC WW's control.

• Data is shared with third parties only when necessary to deliver our services.
• All third-party partners are required to comply with our data protection standards.
• No third party may access our data without a completed Data Processing Agreement (DPA).

MC WW does not retain your data indefinitely. Each category of data has a defined retention period:

• Account Information: Up to 5 years after account closure (as required by law).
• Transaction History: 5–7 years (required under Anti-Money Laundering regulations).
• Gaming Logs: 3 years.
• Cookie Data: Up to 1 year.
• Support Chat: 1 year.

MC WW updates this Privacy Policy as needed. We notify users before any significant changes are made:

• Notifications are sent via email.
• A notice is displayed upon login to the platform.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after an updated policy takes effect constitutes your acceptance of the new policy. We recommend checking this page regularly.